Privacy & Legal

Data Retention Overview

PeePal stores all your health data exclusively on your device using Apple Core Data. PeePal does not operate servers that hold your health data. There is no cloud database, no synchronisation service managed by PeePal, and no data retention period to disclose because the data never leaves your device.

What stays on your device

• All logged bathroom visits, times, and notes
• Fluid intake records
• App preferences and settings
• Derived insights and pattern data

iCloud backup

If you have iCloud backup enabled on your device, your PeePal data may be included in your device backup as encrypted data managed entirely by Apple. PeePal never accesses this backup data. Apple's iCloud Privacy Policy governs this storage.

Deleting your data

To delete all your PeePal data, uninstall the app. If you have iCloud backup, you can also remove the backup separately through your iOS Settings → Apple ID → iCloud → Manage Account Storage.

Analytics (optional, consent-gated)

PeePal may collect anonymous, non-health usage analytics via PostHog, subject to your consent. This data contains no health information, no personal identifiers, and is stored on PostHog's EU-based infrastructure. You can withdraw consent at any time in the app's Settings.

Privacy Policy

This Privacy Policy describes how PeePal ("we", "us", "our") handles information in connection with the PeePal mobile application and this website.

The short version

Your health data never leaves your device. We do not collect, store, or process your personal health information on any server we operate. We do not sell your data. We do not share your data with third parties for advertising or commercial purposes.

Information we do not collect

• Your name, email address, or any account credentials (there is no account)
• Your bathroom visit logs, fluid intake records, or health data
• Your location
• Your Apple Health or HealthKit data beyond on-device processing

Information we may collect (with consent)

If you consent to analytics, we may collect anonymous usage events through PostHog (EU infrastructure). These events include interactions with the app interface — for example, which screens you visit — but never include health data, personal identifiers, or your IP address in a way that identifies you.

Crash reporting

PeePal uses Sentry for crash and error reporting. Crash reports contain technical diagnostic information (device type, OS version, stack trace). Personal health data is scrubbed before transmission. Sentry's retention policy applies to crash reports.

This website

This website does not use cookies. It does not run analytics scripts. If you contact us by email, we receive and store your email address solely to reply to you.

Children

PeePal is not intended for children under 13. We do not knowingly collect information from children.

Changes to this policy

We will update the "Last updated" date at the top of this page if this policy changes. Continued use of PeePal after a change constitutes acceptance.

Contact

For privacy enquiries, email admin@peepal.info.

Terms of Use

By downloading or using PeePal, you agree to these terms. If you do not agree, do not use the app.

Use of the app

PeePal is provided for personal, non-commercial use. You may not reverse engineer, decompile, or attempt to extract source code from the app. You may not use the app for any unlawful purpose.

No warranty

PeePal is provided "as is" without warranty of any kind. We make no guarantees about accuracy, completeness, or fitness for any particular purpose — including medical or clinical use.

Limitation of liability

To the fullest extent permitted by law, PeePal and its developers shall not be liable for any loss or damage arising from your use of, or inability to use, the app.

Intellectual property

All content, design, and code in PeePal are the property of PeePal and its developers. You may not reproduce or redistribute any part without written permission.

Governing law

These terms are governed by the laws of England and Wales.

Changes to terms

We may update these terms. Continued use of PeePal after changes constitutes acceptance.

Medical Disclaimer

PeePal is a wellness tool, not a medical device.

The information and insights provided by PeePal are for general informational and wellness purposes only. They do not constitute medical advice, diagnosis, or treatment.

PeePal is not a substitute for professional medical advice. Always seek the advice of your GP, consultant, or other qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in or exported from this app.

If you think you may have a medical emergency, call 999 (UK) or your local emergency number immediately.

The health guides available in PeePal are educational resources only and have not been reviewed or approved by a regulatory body. They are not a substitute for advice from a qualified healthcare professional.